Learned a valuable lesson

Discussion in 'Swift' started by NoBluffBuff, Jun 10, 2013.

  1. NoBluffBuff

    NoBluffBuff Light Load Member

    193
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    Apr 4, 2012
    Northern Idaho
    0
    I got burned really bad on a run. It hurt me financially, but more so I feel totally let down.

    I accepted a load offering from Cali to Utah. It had a delivery time when I accepted it, but then the dispatch said no delivery appt set yet. After my trailet was loaded (06/06), they pushed it out to Monday (06/10). I called my DL to get it Tcalled in SLC, UT....I got the same spiel..."I'll get with the planners." Then it was wait until Saturday to get with weekend planners, cause we don't want to step on toes. Then the driver services coordinator sent me a message saying to just head to SLC and ask the dispatch window if I can Tcall.

    At this point, I'm thinking, nobody gives a rat's behind that an owner op was sitting on a 730 mile run for 4 days....nobody. It's like these planners are GOD themselves, and no one wants to convince them to do the right thing. Where does the buck stop??? In the end, I was asked to beg dispatch for a Tcall??? It's the drivers responsibilty and in his power to accomplish this? If countless people can't make things work, they seriously believe I was going to change that?

    I want to start a fresh week and put this behind me. I now know that the only person looking out for me is myself.
     
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  3. MNdriver

    MNdriver Road Train Member

    7,985
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    Feb 24, 2012
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    The biggest truth there is in this business.....
     
  4. lilrich

    lilrich Light Load Member

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    May 2, 2013
    phoenix AZ
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    dam that had to bite 4 days for 730 miles. never had that exact issue but have been stuck without a load for 4 days before just a bad freight area. or my DM/DL was mad at me for demanding i get my truck fixed the week prior. was up in the maine area (flatbed)
     
  5. Wolfyinc

    Wolfyinc Road Train Member

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    Apr 21, 2013
    Salem, or
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    my current load is almost as bad, I picked it up on Saturday with just a little over 600 miles on it, it doesnt deliver until today and its a live unload...
     
  6. pattyj

    pattyj Road Train Member

    22,474
    20,137
    Jul 19, 2008
    Sioux City,ia
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    You drivers are at Swift,you can't ecspect too much can you?You want more miles,more money then go elsewhere.
     
  7. 123456

    123456 Road Train Member

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    That is tough on an owner operator.
     
  8. scottied67

    scottied67 Road Train Member

    10,818
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    Mar 14, 2010
    california norte
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    If it is the customer ahem C O ahem ST ahem CO just go ahead and deliver it and play dumb like you're right on time. That is usually my go to load coming off hometime, they factor in an extra 10 hour break because the preplan says Live Unload, but it is always a drop and it is always a problem getting an empty call because the person on the other end of the qualcomm basically calls me a liar when I ask them to fix the mt call because the customer requests a drop-- WE NEED A NAME AND NUMBER OF WHO TOLD YOU TO DROP, COMPUTER SAYS LIVE UNLOAD
     
  9. Wolfyinc

    Wolfyinc Road Train Member

    2,888
    966
    Apr 21, 2013
    Salem, or
    0
    easily said, I dont have enough experience to even consider another company for the most part yet. I am sitting at a fred meyer right now waiting to get unloaded, they havent even touched me yet and I got to the door early and its past my scheduled time now and they just gave me a crap load with 180 miles and I first have to go to the Troutdale terminal and drop my trailer then bobtail to get the next load.
     
  10. SteveH85396

    SteveH85396 Road Train Member

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    Apr 1, 2011
    Waddell, AZ
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    One of my rules is NOT to take loads without delivery appointments. Frequently when I state that as the refusal reason I get it back with a T-call.
     
    MikeCammer and lilrich Thank this.
  11. SteveH85396

    SteveH85396 Road Train Member

    1,646
    810
    Apr 1, 2011
    Waddell, AZ
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    Oh, DO NOT be afraid to call the customer and make your own delivery appointment. BTDT
     
    lilrich, silenteagle and MikeCammer Thank this.
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