And now you know why that one was for sale. Should've bought the one you were driving since you knew that one was reliable.
Lemon?
Discussion in 'Peterbilt Forum' started by csmith1281, Nov 1, 2018.
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The way i read your posts is that you had a run off bad luck which was seriously compounded by "technicians" who didn't know what they were doing.
From how i look at it is 2 fold.
Firstly
Most if not all the issues are fixed and working good.
Selling a truck after you fix it is not a smart move.
Granted you have no garantee it will stay good but the same can be said if you buy another secondhand truck.
So i would keep it for now.
Secondly
Was all the work done at the same dealership?
If so.......time to find another place to work on your truck.csmith1281 and stillwurkin Thank this. -
KB3MMX and csmith1281 Thank this.
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KB3MMX and csmith1281 Thank this.
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[/QUOTE]Was all the work done at the same dealership?
If so.......time to find another place to work on your truck.[/QUOTE]
No, some was done in Springfield, Missouri. Some near my house in Gainesville, Georgia. -
KB3MMX Thanks this.
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The wait times are too long and the quality off work is in a lot off places is too low.KB3MMX and csmith1281 Thank this. -
My truck went into the shop Thursday at 1 PM. Tuesday at 1 PM, I finally received a written estimate, along with the news that they had not completed any work on my truck. Except for the 1.25 hours of diagnostic time, which they were glad to charge me for. They hadn’t even located the air leak when I told them exactly where it was and even drew a picture and texted it to the service manager. So I pulled my truck out of the shop, thanked them for nothing, and hit the road. Five days of downtime for absolutely nothing… Talking to my Road Assist advisor, he says Georgia and Florida are terrible areas for dealerships service in general. Since this is the third time this has happened to me at this shop, I’m glad to know it’s a thing so at least I can avoid this happening again.
KB3MMX and daf105paccar Thank this. -
Did you have an appointment? Did you give the shop an allowance to complete repairs requested and inform them to proceed with repairs and that they were pre authorized to do so? Why do you feel they do not deserve to be compensated for diagnostic time? Otherwise, the shop probably was just following procedure per state laws and doing there best to provide service to trucks that come in and in the order received.
I'm not saying your wrong.....or that the service location did everything correct........just trying to give you ammo so that your next service experience can be better to give you more up time. Communication is key. Most shops across the country are back logged due to lack of experienced help.csmith1281 Thanks this.
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