mercer transportation

Discussion in 'Mercer' started by kw12, Jul 21, 2012.

  1. vangtransport

    vangtransport Heavy Load Member

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    That's apples and oranges! Like you pointed out, trucking has changed! All I have known pretty much since I've been here is how to use the board, you yourself have advocated not relying on just a coordinator and learning how to use the board! So it's not a case of "drivers just complaining", or "not liking change", like your attempting to suggest by comparing now and then!!
     
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  3. mickeymouseclub

    mickeymouseclub Heavy Load Member

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    No, its not apples and oranges. It would be interesting to compare the transition from strictly calling in for loads to the implementation of completely new load board.

    As I have mentioned just going to scanning bills caused a lot of discussion.

    That's not to excuse anything, but you would figure it caused a ruckus.

    On the old load board we used to be able to commit , refuse ,or match ourselves to load from that screen.

    That removed the match from that because folks match themselves to load after load and thus triggered many phone calls from coordinators
     
  4. mickeymouseclub

    mickeymouseclub Heavy Load Member

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    Well you mentioned it, lol as a problem. But there's 2 , that's the bulletin board, not the blog
     
  5. vangtransport

    vangtransport Heavy Load Member

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    I don't think people should be calling into Louisville and talking to them like dogs, I was raised better, but when you've been on this side of the phone, email, or PM, & get no response when your livelihood is up in the air, then I can understand why people respond like that!

    For example, here is a PM after I tried emailing tech support several times with no response:
    Me:
    How are we supposed to give feedback on the new Contractor Web, when some of us can't access it due to errors like: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete".
    Mercer:
    Email techsupport@mercer-trans.com

    Their response to me indicated they had no interest at that time in helping me! This was during that time we were supposed to be evaluating the new board.lol

    I've also come on here when someone jumped through hoops to help me, but as you can see, that's not always the case, as in the response I'm still waiting on that I submitted on the 28th!!
     
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  6. vangtransport

    vangtransport Heavy Load Member

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    Yup different name same attitude!! So is it time to stop being nice, cause I can go that route also!!
     
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  7. mickeymouseclub

    mickeymouseclub Heavy Load Member

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    What the heck man? I just responded that there was actually only two , meaning the bulletin board on the load board , versus the blog link on the load board. It seems the bulletin board at the bottom of the load board start page only has room for certain amount of characters. I think you read attitude when there was none. If you took offense or thought I was getting smart, that wasn't my intention.
     
    Last edited: Jul 2, 2017
  8. vangtransport

    vangtransport Heavy Load Member

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    Because I understand the difference between the two!
     
  9. mickeymouseclub

    mickeymouseclub Heavy Load Member

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    The 28th of June or earlier?
     
  10. mickeymouseclub

    mickeymouseclub Heavy Load Member

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    Vangtransport , after rereading , I understand how you took it the way you did, I apologize for that. I should have worded it different, it came across wrong.
     
  11. vangtransport

    vangtransport Heavy Load Member

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    26th not 28th Wednesday, my mistake! I can't seem to get my days correct!
     
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