Now back at Knight

ccolvin, it looks to me like you "dodged a bullet" here! Be thankful! Finish off what you are committed to, then go find a decent job. You won't find that at Knight.

 

Thank goodness you were able to safely stop the truck and extinguish the flames! That event could have escalated into something worse (Your air compressor is near the alternator, your belts could have burnt out, etc).

Did your DM or anyone else in the company ask you if you were okay? Or did they inquire about the truck first, and your well-being second? All in all, it's good to know that you will be back on the road! Now, about your DAC....

 

####, glad to see your ok

 

Keep the updates coming thank you!

 

Knight usually doesn't pay even it's their mistake. Your dispatcher will tell you anything on the phone. Just because they say you will be paid the extra miles doesn't mean you will.

If your not scrutinizing your pay, you are losing money. It was such a problem for me I switched over to daily pay so I could get mistakes and "omissions" of my accessory fixed tomorrow instead of next week.

 

What they used to tell me was something like, We don't pay your "extras" until we collect from the shipper. We pay you mileage immediately. But you really had to stay on top of it. There wasn't a pay period that my wife was not on the phone with their payroll department. Since she is an accountant, they spoke the same language, and once she let them know that, it became much easier for her to talk with them.

But they will certainly try to rip you off, then try to disguise it as a "mistake."

 

I agree that you need to monitor your pay, but I don't think it's a conspiracy. They've just got a lot of trucks, and they do try to save money by putting a lot of trucks on a few payroll people.

So, mistakes and omissions will happen, but I think I am a pretty good judge of character, and 99% of the people I have dealt with at Knight are just trying to do their job, given the constraints of the system. That includes drivers and office personnel.

There are some ########, to be sure, but IMO they are in the minority.

 

I would agree with the needing to monitor your pay thing. We used to have the trip sheets that had the bubble you had to fill in that would let the document scanning software know that someone would have to review your scan for reimbursements that needed to happen, but now they have the new (regular size thank god) trip sheet - with no bubble. So the scale receipts and tolls and whatnot sort of go off into oblivion. I have had no problems calling payroll with the trip number and they very happily go check it out and process your reimbursements. I'm on weekly pay so I have to wait awhile to get my money but it doesn't really bother me.

I have also heard/experienced that you won't get paid for detention (that being the major point of contention) until Knight gets their money for it, so you just have to keep an eye on it (sometimes for a few pay periods) then call and inquire if you still don't see it come through.

It does seem like every time I call payroll I end up talking to the same lady which is quite a feat given that Knight has something like 3-4000 trucks.

So yeah, most of the people in the office I've dealt with have been totally reasonable. The shop is a different story as I haven't been real impressed with them yet - nearly all day just to do a 10,000 mile A service, really?!