So, I have been in the trucking game for 9 months now. I don't claim to be a know-it-all or anything but I have caught on to a continental problem with PFJ's not adding points. Here are some questions/issues I have:
1.) My company does the "fuel and go" garbage, so no receipt for me at the pump. Is there a way to change this that anyone knows of? I know I can go inside and print one at the Kiosk, but that's more time especially if I have no reason to go inside.
2.) When you get the "Shower Power" you earn 1 free shower per day for a month. I see the Shower Power line in the app and the receipt and it never has a value other than zero. I pump 1,000+ gallons a month and only earn 7 showers. I lose a shower a day regardless if I use it or not. It shows up on the transactions in the loyalty card site.
3.) I do not receive any points for scales.
4.) My gallons get tracked right up to the 1,000 gallon mark (for the $10 bonus reward) and then they stop adding it. Makes me feel like they try to "overlook" my fillup's to see if I'll say anything.
With these things being said, I'm VERY sure I'm not the only one who is having problems. Anyone else running in to any of these problems? What was your fix? I already sent an email out to the corporate office calling them out on their "lack" of following thru on their promises.
Thanks!
PFJ not adding points and shower scam
Discussion in 'Truck Stops' started by mr.travo, Aug 23, 2015.
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I saw that this thread ended up in the wrong place. Please move to correct topic. Thanks!
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How much time are you actually going to loose by running inside and grabbing a fuel receipt out of a kiosk? Not much at all what 30 seconds?
You don't get points for Scale tickets -
I hear you. Yes, you are correct. I was just wondering if there was a better option (like getting a receipt at the pump). I run nights and when I fill up (usually when the rush is starting to leave) it's a mad house. I just HATE being "that guy" that someone is waiting on to move. I have seen too many ##### out there that don't care, and I REFUSE to be one. I guess all in all I will have to bite the bullet and just pull forward and run in, LOL!
Thanks! -
http://myrewards.pilotflyingj.com/professional_driver.aspx
http://myrewards.pilotflyingj.com/faq.aspx#45 , You can also access via the mobile app
How do I check my accrued points, shower balances and special offers?
- at the bottom of each sales receipt when you use your card
- at any Pilot and Flying J in-store kiosks
- online by following the "Check Loyalty Card Balance" link on the page
- by asking a cashier to look up your account balance at the register
- from the MyPilot mobile app available for Android and iPhone. Download the app here: http://pilotflyingj.com/mypilot.
25(2)+2 Thanks this. -
To just run and grab a receipt you don't have to worry about "being that guy" chances are the truck that has just pulled in the driver still hasn't even gotten out of the truck.. I wouldn't sweat it... -
You need to check it each time and verify the points were added, and there are ways to get receipts in lieu of that at another location, but it has to be a good reason for there not being a receipt in the system in order to do that without much problem. What usually happens is the system gets locked out by intention(if there was an accident that took the whole location out, and that can happen) or by mistake. You can print receipts for the past 30 days if those transactions made it into the system, and not all do.
Check at the kiosk or ask the person at the fuel desk if the kiosk(s) aren't working. -
How many showers are u taking a day to compliant about the shower points? I could do once a day and still have left overs...
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I'm lucky. I get to fuel wherever I want that accepts our card so I fuel almost exclusively at loves. Over 1500 gals a month you earn 4 pts per gal the whole next month plus unlimited drink refills, unlimited showers, and I get points for scales, tire shop, and merchandise.
Grumppy Thanks this. -
pilot flying J, you get as low as 50 gallons of fuel, you get a shower credit.
same at ta/ petro.
If points aren;t being added, then you need to have the card scanned by the store and make sure it's registerd properly.
Also you do not reciceve points for any other items. Fuel only, no scales, no soda, no cinnamon rolls.
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