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Qualcomm Conversation Transcripts

Discussion in 'Trucking Industry Regulations' started by SRT-SUCKS, Oct 11, 2013.

  1. Oct 11, 2013 #1
    SRT-SUCKS

    SRT-SUCKS Bobtail Member

    13
    5
    May 24, 2013
    0
    I've heard that a driver can contact Qualcomm corp office in San Diego, Ca. to request transcripts of conversations he/she had with dispatch while employed by a company, can anyone tell me just how to do this and who specifically to contact?
     
    SRT-SUCKS, Oct 11, 2013
    SRT-SUCKS, Oct 11, 2013
    #1
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  3. Oct 11, 2013 #2
    leftlanetruckin

    leftlanetruckin Road Train Member

    3,607
    3,163
    Mar 12, 2009
    Mo Via Blackpool,Lancs.
    0
    Never heard of that myself. A camera and pictures of the screen normally works though.
    You could always call them and ask though, but seeing as you weren't the one paying the bill, don't hold your breath
    OmniTracs are the folks who run our side of things...

    Omnitracs, Inc.
    5775 Morehouse Drive
    San Diego, CA, USA, 92121
    Sales: 800.348.7227
    Technical Support: 800.541.7490



    Martin
     
    leftlanetruckin, Oct 11, 2013
    leftlanetruckin, Oct 11, 2013
    #2
    baha Thanks this.
  4. Oct 11, 2013 #3
    scottied67

    scottied67 Road Train Member

    10,826
    12,673
    Mar 14, 2010
    california norte
    0
    In much the same way a driver can download their Electronic Logs from the system, they should be able to download the message traffic to/from their Electronic Harassment Device the same way.
     
    scottied67, Oct 11, 2013
    scottied67, Oct 11, 2013
    #3
  5. Oct 11, 2013 #4
    CondoCruiser

    CondoCruiser The Legend

    19,726
    18,734
    Apr 18, 2010
    Tennessee
    0
    Most dispatchers know what they can or can not say. That's why many get that "call me" message. Like leftlane said a camera is the easiest way. Your on the road site seeing, around wrecks, have a computer, you should have one! :)
     
    CondoCruiser, Oct 11, 2013
    CondoCruiser, Oct 11, 2013
    #4
    Skydivedavec Thanks this.
  7. Oct 11, 2013 #5
    ZVar

    ZVar Road Train Member

    10,911
    23,830
    Sep 10, 2010
    Flint, MI
    0
    Likely will take a lawyer and subpoena to get them.

    - Steven
     
    ZVar, Oct 11, 2013
    ZVar, Oct 11, 2013
    #5
    123456 Thanks this.
  8. Oct 12, 2013 #6
    SRT-SUCKS

    SRT-SUCKS Bobtail Member

    13
    5
    May 24, 2013
    0
    Thanks Guys!
    When I got fed up with SRT, I was in Maryland and I live in LA. When I asked if I would be charged with abandonment, they said I would not since they told me to leave the truck at the truck stop, they did take the cost of the bus trip to LA out of my final check plus a few more dollars for not returning the drivers handbooks, I got that back on my taxes. But now I have my DAC and next to Work Record they put: unauthorized location w/o notice, other than that everything else was fine.

    I gave them the Flying J number, address and everything they needed to recover the truck before leaving for the bus station
     
    SRT-SUCKS, Oct 12, 2013
    SRT-SUCKS, Oct 12, 2013
    #6
  9. Oct 13, 2013 #7
    gokiddogo

    gokiddogo Road Train Member

    8,786
    14,769
    Mar 5, 2012
    Ontario Canada
    0
    This is just a battle that doesn't seem possible for the carrier to ever win ... Drivers are often complaining about how improperly dispatch sets up their runs and they don't get enough miles .. on the flip side they are at the ready to pounce should the dispatcher even think about asking them to color outside the lines a little bit. I am not talking gross violations of HOS, just runs that are tight enough that if everything goes right you can do it, one slowdown and you cannot, resulting in possibly another day added to the run, driver is pissed off once again. Can't win.
     
    gokiddogo, Oct 13, 2013
    gokiddogo, Oct 13, 2013
    #7
  10. Oct 13, 2013 #8
    DrtyDiesel

    DrtyDiesel Road Train Member

    5,348
    2,598
    Feb 14, 2010
    Jacksonville, FL
    0
    I'm on elogs, if I get a load I can do, I'll do it. If it requires creative logging, that's fine. A paycheck is what I need
     
    DrtyDiesel, Oct 13, 2013
    DrtyDiesel, Oct 13, 2013
    #8
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