Random LTL Rants (all are welcomed)

I gave up on that stupidity last week. What it used to be was we keep YRC and Holland freight separate. Then it went to mix it up.

Last week I finally gave up. Rode in empty and a customer was not sure what to do with his freight. I am sick and tired of calling dispatch to figure out what I am picking up, only to get yelled at by management three hours later cause my stupid parent company was supposed to grab the crap that was already on my trailer.

Customer gave me his spiel about "well, this is yellow and YRC, but we like Holland".

"Good sir, and I do say good sir. I'm not gonna argue with you, we appreciate your business and we do not, and I do say; we do not discriminate against your freight. I take yellow, YRC Holland, Reddaway, New Penn... Hell, I will take FedEx and those rascals at Old Dominion. If it fits it ships mister"

Bump the home terminal, clock out, and ignore any calls on my way home

 

That's one of the stupidities that plagues my company with their dumb merger. They reinvent the wheel and ruin brand recognition, then act all shocked when customers jump ship cause they don't trust us or are pissed about rate increases.