So on a delivery this morning, customer showed me that the freight had to go down some steps and inside.
One item was a bigger (over 6 ft length) wall display with glass and fragile stickers on it. Not a TV. And it was packaged very well, but that packaging also made it heavier.
(BTW, we are not a final mile type of outfit. We do residentials, but rarely inside delivery and are NOT responsible for unpackaging.)
The lady customer remarked, "I wish you had brought another guy."
I responded, "Well maam, its a new world, so when I get it to the top of the steps, I'll call you for assistance."
LOL. She was not enthusiatic.
Freight delivered safely.
Random LTL Rants (all are welcomed)
Discussion in 'LTL and Local Delivery Trucking Forum' started by road_runner, Jun 21, 2013.
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Sometimes with this line of work you just gotta think on your feet.Another Canadian driver, MACK E-6 and Gearjammin' Penguin Thank this. -
Well, talking to my buddies at Reddaway that merged with Yellow. The ones I know well jumped ship. Most went to OD or another LTL. They all felt they were being driven out. Talk about a ##IT sandwich. Yellow desperate for drivers and ran a decent amount of good experienced drivers off. The ones that left almost a year ago are kicking themselves why they didn’t leave a long time ago. One had 30 years there just started over but he’s extremely happy even though he’s at the bottom. Which is crazy the bottom of the board at other LTL’s is better then the top of now Yellow.
Another Canadian driver, LtlAnonymous, Gearjammin' Penguin and 2 others Thank this. -
I was happy for the past few years that I worked for them. Aside from the maintenance side, all of us were treated well. People actually liked management and management liked us back. It was a very cordial working relationship we shared together. Never in my wildest thoughts did I think they would take four massive companies and merge them into one "super carrier". Not with YRC at the helm running this whole operation. Had I known this was going to happen I would have never come back.
Just to give you an idea of the chaos on the East coast where they are merging Holland and YRC, the Atlanta terminals are combining and are laying off 35 drivers. Not sure how many are line or P&D, or from what companies they are; but it's probably all seniority based.
My own terminal has lost about 15% of our drivers due to resignations. Granted, it's hard to put a number on who left due to the merger, but it is worth noting that the last few drivers that left were not replaced. This actually works out great since our freight volume plummeted and realistically, the loss of drivers is keeping up with the reduction of freight.
What's really upsetting is you are seeing this on the operational side from our customers. People that I've known and worked with for three past years no longer ship with us. Some of them I had a chance to talk to since they receive freight with us still but no longer ship out. They flat out say "sorry R/R, it's not you. It's the new logo on your truck and trailer. We just can't trust your new company". Then the most disparaging comment I got yesterday. Customer dug his destroyed freight out of my trailer. He shook his head and said "there was a time when Holland was a reputable carrier. You guys really destroyed your good name". Those comments were especially egregious because I signed up due to the USF name.
You are right. It really does not matter if you are at the top of the seniority board at either YRC, Holland, Reddaway, or New Penn. At this point we are just rearranging seats on the Titanic.Another Canadian driver, LtlAnonymous, MACK E-6 and 3 others Thank this. -
ODFL | - Od laying off nationwide
I don’t wish for anyone to get laid off especially now before holidays.Another Canadian driver, LtlAnonymous, road_runner and 1 other person Thank this. -
They just axed a bunch of non-cdl dockworkers at the Holland Dayton barn. Just waiting on the consolidation to happen, they are closing the YRC terminal across the road and moving all the city work over to us.
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Oh man. Sorry to hear that. Hopefully there’s some CDL jobs by you to hold you over until something better pops up.
IH Truck Guy, Another Canadian driver, LtlAnonymous and 2 others Thank this.
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