Random LTL Rants (all are welcomed)

I got the worst customer... He has a clothing shop but also has some skilled seamstresses on the side to create "replica Levi's jeans". Basically they fabricate jeans and then add an official Levi's logo, then he sells them out west for a hefty profit.

Yes, he is a scumbag and all the other carriers caught on and refused to do business with him because of it. For some reason our moron sales guy is so desperate for sales accounts that he continues to deal with him.

But that is not even my gripe. He does not have a loading dock or doors wide enough, so all his freight has to be palletized on the side of his building. I usually call him at least 2 hours in advance so his workers can get their crap together. Regardless how early ahead I call he is never ready ....hell, he never even gets started until I show up.

On top of that, after I sign the BoL, he will randomly try to cross out the # of boxes shipped to a much higher count. Another driver told me he does that so that he can file a claim against our carrier that we lost some boxes.

Such BS. If I am completely swamped, I am usually lucky enough to have my dispatcher "no freight" the customer. If not, I have to sit on the side of the building for up to an hour waiting for them to put the freight together.

God I am soooo PISSED. Yesterday I picked up from him, he had 56 boxes but no pallets. He said he wanted to load each individual box and have ME palletize it for him when I got back to the terminal. Are you ******* kidding me?!?!

 

Yes, they are fully aware of it. but they just turn a blind eye cause they need the account for some stupid reason.

How did I react when he told me to palletize it for him? I told him "hell no I wasn't doing it". I asked my dispatcher if he wante me to hang out or leave. Of course I was told to wait until they found some pallets. Oh well, another hour of OT. Shut up and color is what they tell me.

 

That's called a soft hook. You can maneuver the truck/trailer around for quite a way before the actual trailer drops. When I hook, I usually drag my front (or middle/back) trailer at least five feet to ensure it is hooked.

When I am away from the truck for more than 15 minutes, I back against it with the trailer brake set, then do a quick tug test as well. You never know what #######es will try to pull your fifth wheel handle