Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

The patch is live now. On the main screen on the upper left, swipe down and you should see the update available. Once it is installed, I suggest you turn the tablet off then on again.

version-number would be 1.0.28.3791

Thanks,
Mark

 

Mark
What about the 720/730 fix and update, any word on that.
Thanks
John

 

In QA right now... I have asked them to give this priority...

Thanks,
Mark

 

Still not showing up and it's not fixed. This is all I have seen since I got it.

 

Swipe the main screen to the left, on an open spot, long press, bottom right tap on Configure, at bottom press check for new updates. If nothing, it will do nothing. I just tested and the update is available.

Thanks,
Mark

 

When I click Check for new updates, I get nothing.
This is on the Tablet 70. Never seen any update since I bought it. It is connected to internet. I can browse web fine. As I said in a previous post, the map data shows from 2015 and the software looks and acts like my 730 did before the update on it a few months ago.

I also have 2 other friends with the Tablet 70 and they have the same issues that I do.

 

So I have two issues and a suggestion:

Issue 1: if I plan a multi stop trip, and it goes across time zones, if I have it show arrival time of entire trip, it disregards the time zone of the final, and shows me arrival time of the current time zone I'm in. (example: if I'm in Amarillo, TX and have a final in Seattle, wa but add a stop in Albuquerque NM, and show arrival time for entire trip, the arrival time is in central time, not Pacific. But if I show arrival for my via, it shows correctly mountain time)

Issue 2: ETA calculation. The ETA calculation seems to be based on car speed limits instead of truck limits in areas that have a split limit. For example if I'm rolling 55 in California the ETA will actually increase. Same with Oregon and Washington. BTW, the speed limit for trucks has been increased in Oregon.

Suggestion: Can a way be added for the miles tracker to show miles by month? It shows by year and quarter then daily. A month option or at least a month total would be nice. Unless I'm missing the option there somewhere.

Thanks for all you do Mark

 

Call Customer support and ask for Terrance.

Thanks,
Mark

 

I read this and will respond a little later.

Thanks,
mark

 

This Tablet update is for the TNDT80 currently. I quizzed RM on the 70, but that is their business decision. You can always call RM CS to voice your thoughts,,, (nicely).

Sorry,, I just found out a few moments ago..

Thanks,
Mark