Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Just a quickie update on the performace of my refurbed 500:

Working beautifully. Recalculates routes quickly. It has frozen a couple of times since I got it three weeks ago, but resets easily and quite fast. Resets have been needed seemingly only after I'm punching in info and try to change my mind too quickly. Then it just looks at me like my cat when I forget to feed him and does nothing. Volume is good, graphics are fine, and overall is a breeze to use. I paid $140 directly through RM's website.

Thanks to all for the input, and especially to Mark for his expertise and recommendations.

(As an aside, I get a kick out of how "she" says certain things....like "aggzit" for "exit", and the city of Kankakee sounds like "Can Cookie".

 

Can an external speaker be hooked to the 550? Volume went out and I am not really interested in sendind it in to receive a refurb unit. Volume was never run higher than 3rd bar.Age is 4 months Thanks

 

I am downloading the new dock and install it successfully on Windows 7 Home Premium x64 with Framework 4.0 and I am finding I cannot open the dock screen. I run it, it detects my 510 TND, then says "The Rand Mcnally dock is initializing and will be ready in a few seconds" then it opens an icon on the lower right that shows my TND510 is connected but never opens the Dock. Im at a loss on what to do to get the dock screen up and running, the old dock worked fine.

 

No dice on that boss. I uninstalled the old dock and the new dock. Re-installed .net Framework Version 4.0 for X64, re-installed the new dock, and having the same issue, just getting the splash screen of initializing the dock, then nothing.

 

Mark tnd 500/ cant get the new dock to install. Windows XP OS. Just says must install the net. framework 3.5. Did that and still says the same thing?