Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. k7tkr

    k7tkr Medium Load Member

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  3. windsmith

    windsmith Road Train Member

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    Mark, just wanted to let you know that after the last update, it seems that the NYC routing issue with the GWB and 102" restriction has magically disappeared. I guess someone at RM is actually listening.
     
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  4. windsmith

    windsmith Road Train Member

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    TND710, just updated the map. Now I have a transparent screenshot button that I want to get rid of; I don't like it cluttering the screen. How can it be turned off?
     
  5. jmroadhog

    jmroadhog Medium Load Member

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    There is a setting in device settings as to the function of a quick press on the power button, if u set it to capture screen shot it should remove the screen shot button from the main screen.
     
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  6. Mark Kling

    Mark Kling Technology Contributor

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    under preferences/general is a setting for the ScreenSnapShot button.

    Thanks,
    Mark
     
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  7. Stanley Williams

    Stanley Williams Bobtail Member

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    This is a question to Mark or anybody else that might know the answer.I have a 4 month old TND 720 gps.It stays on about an hour and than the screen fades away and than the unit goes blank. Anybody have an idea whats wrong with this unit.Stan Williams
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    1. Does it do this on AC?
    2. Is your DC connector slipping out of the truck DC socket?

    If yes to to 1 and no to 2, then call Rand Support for an RMA.

    Could be a flaky screen or a DC cord issue.

    Thanks,
    Mark
     
  9. Stanley Williams

    Stanley Williams Bobtail Member

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    Mark my dc plug just fell apart.i cut it off and put a new cig lighter plug on the end.red charge light comes on and the unit will work for a few mins and than fades out and shuts off.the dock on the computer says that the f drive is bad and needs fixed.Stan
     
  10. SilverShadow

    SilverShadow Light Load Member

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    You will need a new dc cord as mark said call Rand support

    Sent from my SCH-I605 using Tapatalk 2
     
  11. Mark Kling

    Mark Kling Technology Contributor

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    510/520/710/720 should be used with the existing DC cord in the box that it came with. The electronics are different in these DC connectors.

    As noted by Silver Shadow call Rand Support for an new DC cord... don't mention you cut your other one up.

    Thanks,
    Mark
     
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