Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Stile

    Stile Heavy Load Member

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    First thing I thought of, so I checked my hotspot usage and I still had 4 Gb available.

    I use a VPN on my laptop to bypass the meter on my hotspot, so I don't use that much of my data plan.
     
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  3. Stile

    Stile Heavy Load Member

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    I read the article, and it sounds promising. One problem though... I can't find any DNS settings on my Lumia. :(
     
  4. Mark Kling

    Mark Kling Technology Contributor

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    You will not find the Cache DNS settings. You need to see if your APN or Access Point is set up. Even thought you might show your carrier for part of it, your APN and possibly MMS might not be set up.

    The access Point allows external devices to connect via the Internet Sharing.

    Thanks,
    Mark
     
  5. Jaycee2

    Jaycee2 Bobtail Member

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    I didn't work. Fair enough to say its probably done for?
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    How long ago did you buy this? Call Rand Customer Support and let them know of the issue and the steps you have done so far.

    Thanks,
    Mark

    BTW - If you are going to MATS next week RM will have a support booth at the show in the West Wing.
     
    Jaycee2 Thanks this.
  7. CT_BigDaddy

    CT_BigDaddy Light Load Member

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    Oct 5, 2010
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    Mark, I can not get into the FileZilla to update my units.
     
  8. laurentiu1

    laurentiu1 Bobtail Member

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    I would ask whoever is your carrier if you have to pay in order to be able to use your phone as a hot spot.You might have to pay a fee for that.
     
  9. Stile

    Stile Heavy Load Member

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    Yeah, covered long ago.
     
  10. FozzyBear

    FozzyBear Heavy Load Member

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    Spokane, WA
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    I just purchased a TND510 refurbished from RM. It functions well for the most part, however, I am having intermittent issues with the power connector from the 12 volt PS. I get a flickering, and sometimes it seems to not have a connection at all. I thought these were well known issues with these units and would think they would have corrected it before declaring a unit "refurbished". Is there a fix for this that doesn't include sending the unit back?
     
  11. SilverShadow

    SilverShadow Light Load Member

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    Terre Haute, IN
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    Lightly squeeze the end of the power cord. This will tighten it up, just be careful not to squeeze to much
     
    double yellow Thanks this.
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