TQL insurance claim WTF

Discussion in 'Ask An Owner Operator' started by Phoenix Heavy Haul, Mar 1, 2023.

  1. Phoenix Heavy Haul

    Phoenix Heavy Haul Medium Load Member

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    So I normally don’t do anything for TQL however I needed a back haul and there they were.
    Anyway I moved a trackhoe for them last Monday from one H&E to another, I get there to deliver, guy signed my paperwork told me where to put it, I unloaded it, tracked it up the hill and parked it between a dumpster and another piece of equipment (only spot open) it was tight but it fit. Took my pics and rolled out.

    Fast forward till today and I get an email from my insurance stating TQL has made a claim about a damaged trackhoe and a torn up fence. So after reviewing the pictures they have it’s evident someone else moved it after I left and clipped the dumpster sending it into the fence. Luckily I have my photos showing where and how I left it. So I gave the insurance company my statement and emailed over my photos and he said they’ll likely deny the claim, unfortunately it will still show as a claim against me but nothing paid out. Granted I’m still waiting to get confirmation they are gonna deny the claim.

    Anyone with advice on this, will it affect my insurance renewal etc?
    My insurance renews end of the month and I was planning to start shopping around, but now I have this.
     
    Last edited: Mar 1, 2023
    Reason for edit: Grammer
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  3. Siinman

    Siinman Road Train Member

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    You should not have any issue if insurance denies the claim. Make sure to explain those details to the people doing the quote if you have an agent do it.
     
  4. Phoenix Heavy Haul

    Phoenix Heavy Haul Medium Load Member

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    Ok cool, maybe they can get it resolved quickly.
    Thanks
     
  5. Siinman

    Siinman Road Train Member

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    You should be looking good. If you have the pictures should be good. Also I would be taking videos as well when doing work like that.
     
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  6. Diesel Dave

    Diesel Dave Last Few of the OUTLAWS

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    Smart move by taking those pictures :thumbup:
     
  7. Arctic_fox

    Arctic_fox Experienced mx13 execrator

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    Yup ALWAYS take pictures. I have an entire folder on my laptop and backed upto the web of every load ive delivered for the past 5 years. Blame the truck driver is a common tactic since your not there to defend yourself and a picture speaks louder then a million words.
     
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  8. Phoenix Heavy Haul

    Phoenix Heavy Haul Medium Load Member

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    Yep I got into the habit of before/after pics years ago. Looks like it’s finally gonna save my butt …hopefully
     
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  9. OLDSKOOLERnWV

    OLDSKOOLERnWV Captain Redbeard

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    That by chance you in the black Freightliner pulling the John Deere….?
     
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  10. Oxbow

    Oxbow Road Train Member

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    Places like that it is tempting to unload it and leave it out in the open. Let their people park it where they want it.
     
  11. Judge

    Judge Road Train Member

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    May be redundant, but i’d call that tql agent, tell him one of the places guys did that and show proof.
    They’re probably just going by what was told to them.
     
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