Trailer docking issues? Pictures tell the story.

Pulled in to a loading dock today and noticed this. Does anyone have an idea of what’s going on? I just bought new shock absorbers that I’m putting on this weekend, could that be the issue?

 

I’m talking about the tire being off the ground on one side. Brake chambers are being shipped now and I haven’t had a problem with the slide release.

 

All the tires are the same I just put new ones on

 

Yes they’re the same came on the truck. I crawled underneath and looked. Apparently the front shock absorber on that tire is completely broken. I just ordered 4 new Monroe shocks

 

The shock absorber on that side is snapped in half. I just ordered new ones. I don’t see how that would keep it off the ground unless it broke while it was compacted in.