I don't use brokers. The loads I'm talking about are customer hired loads. Lots of them aren't oversize either, just standard legal machinery loads.
What are the issues with brokers?
Discussion in 'Freight Broker Forum' started by m16ty, Oct 15, 2022.
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Oxbow and MartinFromBC Thank this.
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Jacoooooooo Medium Load Member
The service received is a reflection of the price paid. There is no other explanation to this. And yes, whoever is ultimately paying for the transport you are dealing with is accepting the risks involved, including no- shows and delays. Brokers are just middle man, they want the biggest cut, that’s it. They will give your load to the lowest bidder.Metalicious Thanks this.
The situation in question is one where the trucking was paid by the customer, so I had no idea what the load paid or what charged. I don’t use brokers if I hire a load, but I have got pricing from them before, and they are always cheaper than dealing with a trucking company directly. I know I pay more by not using a broker, but the customer service is worth it. It begs the question though, why is it cheaper to deal with a broker than a trucking company directly? I’ll tell you why, 9 times out of 10 they will get some sap to haul it way cheaper than a respectable trucking company is willing to haul it for. Enough cheaper that the broker will still have a cheaper rate after paying for hauling the load and them getting their cut.Lite bug, Metalicious and Ruthless Thank this.
larry2903 Heavy Load Member
- Oct 18, 2009
I don’t think it’s always the broker that’s the problem, I’m sure there’s shippers that read the same article’s we do about dropping rates and expecting to get their product moved for half what they paid last year.Jubal Early Times, JimmyTwoTimes and Ruthless Thank this.
Short Fuse EOD Road Train Member
- Jul 29, 2015
I sh-t you not! True story. I needed a trailer moved across country. I was being cheap. I had a broker do it for me. I got my trailer in one piece. If not there would be a claim. I would have never done it for the amount I paid. It was like 1.30 a mile.
This is why some carriers have their own brokerage. Take care of overages and pinches. And if a guy will do it cheaper then they can. Some will gladly take the haul and be out of business. Happens every day. Key words- backhaul-getting home- out of bad area- to a good load. Every day.Last edited: Nov 13, 2022
PahdeTime901 Thanks this.
Judge Road Train Member
- Mar 19, 2014
Then if they think it’s to much, they’ll send this.
Was a yearly load, going almost 600 miles at a shipper known to book 20 loads/day with capacity to load maybe 8-10, so you sit 10-24 hours at times.
Oh, and did i mention that’s free?
Then they wanted you exclusive, DH back for another.
I don’t know anyone who’d do that “close to 2000” that could be why their trucks break down, don’t pay enough to cover it so they found a new one.
I’d have gotten a guy that wants to run local and had him load and meet halfway and we’d swap trailers out, just like them “big companies” and kept it going.
But they didn’t want that extra service.
2000 for 1000 mile load with 12 hour + load/unload time.
They think their making money.
TheLoadOut, Avrakotos and Metalicious Thank this.
PahdeTime901 Bobtail Member
As a team lead for a sales group at a brokerage, I highly encourage my people to NOT dabble in freight they don't understand the nuances of, such as job site deliveries. Crane load or unloads. Oversized/weight/height. Hell, even reefer freight.
I expect them to have a full grasp on what their customer load requires, what the carriers will be asking for/non-selling points of loads (heavy loads, ####ty commodity, etc.), and what kind of liability or exposure we may be opening ourselves up to. With a forwarder MC, we're much more responsible for the freight than a broker MC...that being said, I will walk them through what to ask their customers for on anything outside of dry goods van freight. But at least once a day I just give them a straight up "NOPE. We suck at that." Or "We CAN do that, but not well and we're gonna spend too much time sourcing for it. Or we're gonna let the customer down so yeah...I'd pass on that."
Why do brokers think they have to be fast and cheap and have capacity for every single customer request, no matter how far out of their wheelhouse it is. I DO NOT get it. I love my 3PL career but #### if there shouldn't be an IQ or critical thinking test to enter into leadership at a brokerage...Lite bug and Jubal Early Times Thank this.
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