What if a load gets delayed until the following day?

Discussion in 'Freight Broker Forum' started by Dino soar, Aug 20, 2020.

  1. Dino soar

    Dino soar Road Train Member

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    I am on a load today that the shipper is very slow loading me.

    The broker seems great about detention but I'm wondering if they hold me up too long I'm going to miss the appointment at the receiver.

    I don't know what's going to happen but if they tell me that I have to miss the appointment and the load has to get delivered tomorrow do I just deliver it tomorrow or is there any additional fee involved?

    Just wondering what is standard procedure and what is fair in that type of situation.
     
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  3. PPDCT

    PPDCT Road Train Member

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    Kinda depends. What's the generals of the load? Like, were you picking it up, running it straight through? What were they paying you against what kind of mileage?
     
  4. 86scotty

    86scotty Road Train Member

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    Read your rate con?

    Call broker/recip?

    Communicate!
     
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  5. Michael H

    Michael H Medium Load Member

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    Through similar experiences, I developed a stamp I attach to my ratecons that spells it all out front. Here's an example of the stamp I use. Make it hurt and they won't want to delay you.

    Mr Broker: "Those rates are unreasonable."
    Me: "It won't be an issue if there are no issues."
     

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  6. JimmyTwoTimes

    JimmyTwoTimes Medium Load Member

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    From a general overview, If our team books a carrier on a load, they are on time for the PU appointment and they are delayed at the shipper, we pay them detention for the time over 2 hours. If it ends up that the delay causes them to miss delivery and they need to layover, we pay that instead, sometimes we pay both if it ends up being they really lose a day and a half versus 1 day.

    If there are late fees for the missed delivery we pay those as well. Again, assuming driver was on time for pickup.
     
  7. Michael H

    Michael H Medium Load Member

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    Thanks, Jimmy. You are absolutely correct and it well bears worth pointing out this is a two-way street. You can't complain about the other party if you don't do your part. For drivers, do your freakin' job. Get out of bed and deliver on time. Pick up on time. Communicate.

    I am justified in my hard stance because I am a consummate professional. I am reliable as the day is long. I always deliver, and I deliver no later than on time.

    I really believe it is not an issue of driver vs. broker. The shippers/receivers need to feel the heat to make them start to hold their schedules and start moving trucks. I personally would encourage the brokers to work with the drivers to include stiff penalties to the s/r's to ensure they do their part to get us moving. Create an "industry norm" of hammering down on the guys in no hurry to load/unload a truck.
     
  8. Judge

    Judge Road Train Member

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    Well, that’s it, I’m going to work for someone who doesn’t expect you to work 2 hours for free.
    I’m going to Celadon.
     
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  9. TallJoe

    TallJoe Road Train Member

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    They should pay layover.
    It is $150-300 a day per common practice so it is not something to be happy about.
     
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  10. brianv31

    brianv31 Light Load Member

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    Too often in general freight, shippers book trucks they cannot load in a timely manner
    There is no excuse for booking a truck that has to sit 10+ hours before loading beings, but it happens
     
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  11. Dino soar

    Dino soar Road Train Member

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    Well actually everything worked out. I got the load there literally about 10 minutes before the appointment time.

    It does bring up an interesting question of what to do in that situation. Yes it was an early morning pick up straight through delivery.

    Yes I absolutely would communicate with the broker I was just curious if that were to happen how you guys will handle it.
     
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