I manage a fleet with 269 of these and handle the troubleshooting for all of their locations. This is a common complaint. It happens because the tablet has nothing to do with the Samsara except for how you interface and see the data.
The vehicle gateway and camera take their power from the +5v pin in the diaganostic port or J-bus cable (depending on which install kit they have). If your truck powers down the feed the gateway goes into hibernate, relying on its internal battery power for basic operation. It will not react to the tablet until the key is cycled to on and it sees +5v for at least a few seconds.
I prefer the systems that use a constant 12v feed but this switched feed to reduce parasitic drain is becoming the new normal.
An old man's career goes flat, Snackbar moves to open deck
Discussion in 'Discuss Your Favorite Trucking Company Here' started by supersnackbar, Jul 27, 2022.
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@supersnackbar just to give you a heads up Sioux Falls, South Dakota loves has the def working at the pumps, but the Kimball South Dakota loves is frozen
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