Open Letter to Crete Carrier Management - Constructive Criticism

That may be the case in some aspects, but not all. For example, Peoplenet definitely tracks HOS accurately. You can see your real HOS on the status screen when the truck is not moving. As soon as you start to move though, the parked screen changes to the moving screen, and THAT data is controlled by Crete. Crete chooses what fields are displayed on that screen, and how it is calculated. The same thing is happening with recap hours calculations. Peoplenet never gives me the recap hours that Crete claims I will be getting back, because I do not run recaps, and the Crete macros ignore that fact.

 

Despite the laundry list of annoying things in this thread, I would still recommend Crete / Shaffer as a company to work for.

These issues are only annoying, and they cost Crete a lot more lost income than any single driver is impacted.

 

Heh. Nope. I had enough of office politics and type A personality conflicts when I worked for NCR for 8 years.

Unsurprisingly, they had a lot of the same problems there as Crete does here. Every department is it's own little island, and there aren't any individuals whose job is specifically to work between departments to identify and determine how to resolve issues that no departments want to lay claim to, or devote time and effort into fixing. Everyone points at someone else when a problem is identified, making excuses at to why it isn't their responsibility to fix it.

 

The Peoplenet device can track miles, yes. Crete pays by Rand McNally miles, which is basically supposed to be the shortest legal route from the shipper to the receiver. Normally the paid miles are within a few miles of actual drive miles.